Privacy Policy (GDPR)

Shane's Airport Transfers Ltd provides private hire airport transfer services throughout the UK.

• Data Controller: Shane's Airport Transfers Ltd
• Website: https://shanesairporttransfers.co.uk
• Email: info@shanesairporttransfers.co.uk
• Phone: 01254 449247

We may collect:

• Name
• Email address
• Telephone number
• Pickup and destination addresses
• Flight details
• Booking information
• Payment details (payments are processed securely by our payment provider)
• Vehicle registration (if required)
• Communications with us

Our website may also collect:

• IP address
• Browser information
• Cookies
• Website usage data

We use your personal data to:

• Process bookings
• Contact you about your journey
• Provide customer support
• Process payments
• Send booking confirmations
• Improve our services
• Meet legal obligations

Where you have given consent, we may also send occasional marketing emails.

We process your information because:

• It is necessary to fulfil your booking.
• It is required by law.
• It is in our legitimate business interests.
• You have given consent where required.

We only share your information where necessary, including with:

• Payment providers
• Booking software providers
• Drivers carrying out your booking (if subcontracted)
• Government authorities where legally required

We never sell your personal information.

We keep your information only as long as necessary.

Booking records may be retained for up to 6 years for tax and accounting purposes.

Under UK GDPR you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (where applicable)
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent

To exercise your rights, contact us using the details above.

Our website uses cookies to:

• Improve website performance
• Analyse visitor behaviour
• Remember preferences

You can control cookies through your browser settings.

We take appropriate technical and organisational measures to protect your information from unauthorised access, loss or misuse.

If you are unhappy with how we use your personal information, you can contact us first.

You also have the right to complain to the Information Commissioner's Office (ICO):

We may update this Privacy Policy from time to time. The latest version will always be available on our website.